DX Digest: Mark Grannan on Core Services Architecture #DXS15

DX Digest: Mark Grannan on Core Services Architecture #DXS15

In a comment responding to Part 1 of my conversation with Forrester analyst Mark Grannan, Arjan van Rooijen, the chief evangelist with customer experience management platform provider SDL, said, “I strongly believe practitioners need to transform their practices to meet the demands of a digital era.” Technology

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Mark Zuckerberg’s year of books: Vaclav Smil’s Energy

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Mark Zuckerberg’s 14th pick for his Year of Books is Vaclav Smil’s Energy—a beginner’s guide to what fuels us. This is everything you need to know about energy as a concept, where it comes from, what it does, and how we’ll need to change the way we use it to safeguard our planet’s future. We complain we’re low on it. We sip bubblegum-flavored drinks meant to confer it. We try to get more of it from sleeping, from running, from island getaways and endless espressos. Plants get it from the sun and two-year-olds get their abundance of it from god…

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